Privacy policy

Last updated: 6 August 2026

1. Information we collect

When you submit a quote request, distributor application, or contact form on spkpharmaindia.com, we collect the information you provide directly: name, company, email, phone, country, drug-license / import-authorisation reference, and the content of your enquiry. We also collect basic server logs (IP address, browser, pages viewed) through standard web server infrastructure.

2. How we use your information

Information submitted through our forms is used solely to respond to your enquiry, provide quotes, process distributor applications, and maintain a record of trade correspondence. We do not sell, rent, or share your information with third parties for marketing purposes. Service providers (e.g., email delivery) are used only to operate our own trade-desk correspondence and are bound by confidentiality.

3. Data retention

We retain enquiry and trade correspondence records for the duration of the business relationship and for a reasonable period thereafter for tax, accounting, and regulatory record-keeping purposes (typically 7 years from the last interaction, consistent with the Companies Act 2013 and Income Tax Act 1961 retention norms).

4. Cookies and analytics

Our website may use cookies and basic analytics to understand how visitors interact with the site. No personally identifying information is collected through these tools.

5. Your rights

Under the Digital Personal Data Protection Act 2023 and the Information Technology Act 2000, you have the right to request access to, correction of, or deletion of your personal information held by us, and the right to withdraw consent for processing. Contact us at info@spkpharmaindia.com to make such requests. We respond to verified requests within 30 days.

6. Cross-border data

SPK Pharma India is based in India. Information you submit may be processed and stored in India. By using this site and submitting a form, you consent to the transfer of your information to India. Where required for the trade enquiry, we may share limited information with the buyer's import broker or with the relevant regulatory authority on request.

7. Compliance

SPK Pharma India operates in accordance with the Digital Personal Data Protection Act 2023, the Information Technology Act 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules 2011, and applicable industry codes of practice. We do not collect sensitive personal data through this website.

8. Updates to this policy

We may update this privacy policy from time to time. The "last updated" date at the top of this page reflects the most recent change. Material changes will be communicated through the trade desk to active contacts.

9. Contact

For any questions on this privacy policy, contact the trade desk at info@spkpharmaindia.com.